The Frankfurt office of a well-known international bank is looking to hire eBanking - Implementation Customer Support Associate or Vice President.
Profile Summary
Responsibility of this position is for customer support on multi cashing system, support for Pooling, Multi-Bank etc., and cooperation with local IT department on local Cash Management System.
Duties and Responsibilities
To manage and handle customer requirement and inquiries on eBanking.
To support and cooperate with Transaction Banking member on its cash product matter (Pooling, Multi- Bank etc.).
To cooperate with local IT department on local Cash Management System matter as required.
To engage in fly-in visiting customers located outside Germany in European continent based on client needs.
To maintain good relationship with internal stakeholders.
Required Experience:
Customer support for bank’s e-banking system and Multi Cash system in Germany.
Pitching / presentation to the clients in terms of cash products and/or deposit.
German language skills at the business level in addition to English.
+++++++++++++
We will contact you if we feel your qualifications match the role.
However, we regret that only shortlisted candidates will be contacted by us. If you don't hear from us within 5 working days, please assume that you have not been shortlisted.
#LI-JACUK
#cityfrankfurt