Main Purpose
To carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience. To support leading project manager and lead projects and deliver them with a high standard of Quality, Cost and Delivery by running them efficiently in terms of time and capital. Contribute to company's financial and other targets.
Work on-site at customer premises, as a secondee, as an integral part of their team.
Support leading project manager in projects by supporting at various stages, including planning, implementation, operations, user support.
Lead and manage projects in his/her expertise by supporting at various stages, including planning, implementation, operations, user support.
Follow up security assessment for customer's EMEA office/branches.
Evaluate projects, conduct risk assessments, propose improvements.
Contribute to the expansion of current business to new areas.
Establish good relationships with colleagues, vendors and customers.
Work independently, multitask, and lead Enterprise Solutions projects and opportunities.
Deal with customer requests, understand their expectations and solve them.
Attend customer meetings for project or maintenance contract work.
Maintain relevant customer maintenance documentation internally.
Visit customer premises with 3rd party vendors as and when required for project or maintenance contract work.
Requirements
Experience in leading and managing solution business for small to large scale projects including office relocation projects.
Knowledge in solution business with a wide range of ICT technology especially in ICT infrastructure and ICT security.
Excellent communication skills in English. Speaking and understanding Japanese is advantageous
Independent worker - must be able to take on a task/project and to complete to full maturity with little need of higher management involvement/assistance.
Strong time management, multi tasking and organisational skills.
Flexible approach, able to work outside of normal working hours when requested. Reliable time keeping and attendance.
Knowledge and experience in SAP Hana cloud is advantageous.
Knowledge and experience in RPA (Power Platform) is advantageous.
Knowledge and experience in IT Security is advantageous.