Job Title: Senior Administrator (Japanese Speaking)
Type: Contract (Maternity cover) until September 2025
Hours: Mon-Fri 9:00-17:00
Location: London (Hybrid working 2 days in the office)
Salary: £27,000 - £35,000
As the Senior Administrator, on a daily basis, you will work with multiple stakeholders (IT support vendor & our customer) in the UK, Europe, Middle East & Africa and Japan. The role will involve managing and tracking daily transactions of IT services and equipment which will be sent to various customers.
IT Administration
•Produce IT service quotations with accurate costings for various customers.
•Issue IT service contract to customers.
•Order IT hardware, software, licenses, stationery and devices from vendors for customers in line with contractual requirements.
•Follow different internal processes for each different customer and obtaining the necessary approvals from management.
•Manage the renewal of customer contracts and service agreements.
•Confirm the request from a user in workflow system.
Finance Administration
•Log all purchase orders, delivery notes and invoices into SAP.
•Gain all the necessary approvals before issuing payments.
•Reconcile all delivery notes with invoices.
•Chase payments for any overdue for invoices.
•Prepare actual costs per project for managers to review against budgets.
•Manage fixed assets for some specific items by liaising with internal accounts department.
General Administration
•Arrange team meetings on a regular basis and keeping a record of actions, tasks and documentation.
•Manage the internal IT process for joiners and leavers in the team.
•Support colleagues at annual conference in London office with attendees.
•Arrange accommodation for business travellers in the team.
•Manage department documentation and filing.
Qualifications:
Preferred
•A Levels or Degree.
•Booking Keeping or Accounts qualifications.
Skills:
Essential
•Fluent in written and spoken English and Japanese
•Professional use of MS Office in particular the ability to write basic formulas in Excel and to create presentations in Power point.
•The ability to process a large amount of numerical data.
•The ability to work under pressure to deal with large volume of invoices and delivery notes.
•The ability to adapt to different situations with smooth communication for both internal and external stakeholders.
•To be results focussed to complete tasks to daily and month end deadlines.
•The ability to manage the task (priority/deadline/status) considering the sequence and how it relates to different stakeholders.
•The ability to be accurate and to cross reference information such as comparing the invoice to the actual delivery note.
6.EXPERIENCE
•Previous experience administrating many various processes with multiple users.
•The ability to analyse numbers on spreadsheets and prepare reports.
•Customer service background and can be flexible for administration work.
•Finance background – Basic booking skill such as GL account basic and Debit/Credit concept is essential.