EC Sales Executive in Logistics Industry

Position: EC Sales Executive (Logistics)

Job Overview: The EC (E-commerce) Sales Executive in Logistics is responsible for driving sales and business development within the e-commerce logistics sector. This role focuses on identifying new business opportunities, building and maintaining relationships with e-commerce businesses, and ensuring the company delivers exceptional logistics solutions tailored to the needs of online retailers. The ideal candidate has a deep understanding of the e-commerce market and logistics processes, including warehousing, fulfillment, last-mile delivery, and cross-border shipping.

Key Responsibilities:

1. Sales & Business Development:
   • Identify and target e-commerce businesses in need of logistics solutions.
   • Develop and execute a strategic sales plan to meet or exceed sales targets.
   • Conduct market research to identify potential clients and emerging trends in e-commerce logistics.
   • Create and deliver compelling sales presentations to e-commerce clients.
   • Negotiate contracts, pricing, and service terms with clients.
2. E-commerce Logistics Expertise:
   • Stay informed about the latest trends and challenges in e-commerce logistics, including warehousing, fulfillment, and last-mile delivery.
   • Understand the unique needs of e-commerce businesses, including fast delivery, inventory management, and returns handling.
   • Keep up-to-date with industry regulations, particularly regarding cross-border e-commerce and customs.
3. Collaboration & Coordination:
   • Work closely with operations, warehousing, and fulfillment teams to ensure seamless service delivery.
   • Collaborate with other sales team members to share insights and develop strategies for the e-commerce sector.
   • Provide regular reports and forecasts to management regarding sales performance and market opportunities.
4. Customer Service & Problem-Solving:
   • Ensure all client inquiries, issues, and concerns are addressed promptly and effectively.
   • Monitor service performance and work with operations teams to resolve any service issues or disruptions.
   • Proactively identify areas for improvement in service offerings and client satisfaction.
5. Reporting & Administration:
   • Maintain accurate records of sales activities, client interactions, contracts, and pricing agreements.
   • Prepare regular sales performance reports and market analysis for management review.

   • Use CRM systems to track and manage sales leads and opportunities.

      

Qualifications & Skills:

• Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (preferred).
• Experience: 2-5 years of experience in sales, with a focus on e-commerce logistics, warehousing, or fulfillment.
• Language: English Fluent level, Japanese skill is advantage but not mandatory 
• Industry Knowledge: Strong understanding of e-commerce logistics, including fulfillment, last-mile delivery, and cross-border shipping.
• Sales Skills: Proven track record of achieving sales targets in a competitive environment.
• Communication: Excellent verbal and written communication skills, with the ability to engage and influence e-commerce clients.
• Negotiation: Strong negotiation skills and experience in contract management.
• Customer Service: Commitment to delivering high-quality service and client satisfaction.
• Technical Skills: Proficiency in Microsoft Office Suite; experience with CRM systems and logistics management software is a plus.

• Travel: Willingness to travel as required for client meetings and industry events.